Tuesday, March 15, 2011

My Little Version of "Passenger's Etiquette"

Although I have just started out as a flight attendant, I have travelled often enough to collect my own "little black book" of travel tips on the plane. For those of you who are starting to fly more often, or for anyone who has had a horrible experience, read on and maybe on your next flight, things will flow much smoothly!

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1. Bring your own water.
While I work, I'm grateful that we get bottles of water instead of having to drink the tap water from flights (who knows the reason to why the water tastes a little funky???). Even when I travel leisurely, I make sure I buy a bottle of water (especially for long-haul flights) just so that I have a good supply of liquids just in case I fall asleep before the flight attendants come around for drinks and I stay hydrated throughout my flight.

*a little note: overseas flights usually provide bottled water to all passengers (first class and economy) so this would apply more to domestic and transborder flying.

2. Wear shoes when going to the lavatories.
...Unless you like feeling the grime and the occasional pee on the ground. If you really don't want to, consider bringing slippers.

3. Don't snap your fingers or grab the arm to catch the flight attendant's attention.
Word gets around to the other flight attendants and that's not a good thing!! Do you really think you would feel happy to help someone if they snapped their fingers at you or grabbed you? Straight up rude.

4. Wear comfortable clothing (esp. for long-haul flights)
I've seen many people who come in with heels and tight jeans, etc. for an 8 hour flight... you'll be sitting most of the time. Many people have complained about leg cramps and blood clots in the body during the flight. Try to wear comfortable clothing where you can move in around well (you can be stylin and comfortable at the same time), and it always helps to have a walk around the plane if you feel like you have a cramp coming on.

5. Bring a hand creme  
Soaps in the lavatories dry out your hands to the extreme! To prevent cracks and rashes on your hands, it may be good to pack a mini hand creme in your carry-on.

6. If you can, board the plane last.
When you board the plane last, on flights with many open seats - flight attendants usually try to accommodate you to a better seat that is more vacant. This could be a hit and miss -- some flight attendants do, and some don't, so you can always request this.

7. Don't push your limits on the carry-on bag size.
If you or the flight attendant can't shove your bag in the stowage bin, they'll most likely check it. You don't really have a say at that point so please try to respect the size restrictions - for the convenience of yourself, the flight attendants and the other passengers =)

8. Don't expect flight attendants to help you with your bags. (There is a reason!)
To conform to our own safety and health regulations, flight attendants aren't really supposed to help you with putting away the bags - it is up to us to risk our own safety to put the baggage up in stowage... so don't think we're standing there cause we're lazy!!

9. Be a mindful passenger.
This means being observant and reporting any suspicious or unusual activity in the plane, whether it be a broken light, an unidentified baggage, or a crack on the door. The more we know, the safer the flight.

10. Be a friendly passenger.
Imagine if you were sitting beside a person and both parties started off negatively (ie. baggage space hogging, putting belongings in the other person's spot, etc, etc, etc....) - it would just be plain awkward to sit together. What if you have to go to the lav and you're sitting at the window seat? To break any tension, be polite, smile, and if you'd like, strike up a small conversation with your seat buddy. Who knows, you guys could end up as good friends :)

11. Have a pen handy.
You'll run into custom forms, and we only have a limited supply of pens to give out.... so nuff said!

Hope this was helpful - Would love to hear some of your own tips! :)

Friday, March 11, 2011

"Seoul Searching" - Seoul, Korea

Yes I know, corny title... but it totally applies to me so HA! :) 

It's a late post, and I know I should keep up with it... but sometimes flights are exhausting!! I can't complain though; I've had 2 overseas in a row! 

I was fortunate to "win" this flight to Seoul through open bidding. Open bidding is where there is a list of open flights and need flight attendants with certain qualifications to fill those open flights. In addition, your schedule must be compatible with the open flight in order to get it.
-- For example, this particular flight needed a Korean speaking FA, and it departed on the 27th. I was Korean qualified, and my on call day started on the 27th (Thanks to my FA friends who bid for me!!)

I haven't been back to Korea since I was 6 years old for my grandfather's funeral.. and I've always longed to go back to my roots, meet extended family, see the evolution of a city after 18 years of absence. Needless to say, I was very excited.
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The flight to Seoul was HORRIBLE. My excitement was totally drained after having to tend to over a 100 children. I think the flight was around 85% children... so imagine kids around ages 9-13 running amok, asking for TONS of pop (we ran out of cola and sprite... and then they resorted to ginger ale and diet coke... wtf??) and a handful losing their passports. We were delayed in departure because one child lost their passport and no one knew where it was. I saw kids shoving their passports in the overhead bins, so I wasn't surprised... just shocked at how disorganized the school group leader was with these kids. The leaders got to sit in the executive first area, which I'm guessing is a part of their contract. Obviously this is a horrible idea... they cannot expect flight attendants to be keeping track with all these kids!! 

So long story short... the flight was super demanding. Senior FAs told me this isn't usually how Korean flights go; since it was the end of the winter break in Korean schools, there was the massive influx of students at this time of the year. I had to speak Korean for the entire flight which was a bit challenging, but I'm getting used to it. Korean people must love Korean-Canadians (aka gyopos) though... so many grandmas and grandpas were asking me so many questions on how I was so good at English and Korean and one even invited me to their home!! hahaha.. gotta love the elderly.

By the way, if you're on a Seoul flight... the bibimbap in economy class is pretty good.. just letting you know! ;) I wasn't able to try the executive first meals... next time for sure..!!

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We arrived at the hotel, and the Grand Hilton was nice! Although located a bit far off from the main areas of Seoul, the hotel shuttle took us to the subway station which was very convenient.

Grand Hilton Seoul
When I first arrived, I had no idea that I had to put my room card in this little compartment or else the lights would shut off in a few minutes. It's quite smart and efficient, since it helps you keep the card in place while you're in the room, and you could simply remove the card to turn the lights off before leaving the hotel. 

I tried contacting my friends in Seoul, and didn't realize that I had to include the area code for dialing. So.... I dialed and left messages to totally random numbers. I was going to try and meet my friend in the evening, but she lived a bit far away from where I was so it wasn't going to happen. My other friend ended work late, so we decided to meet for lunch and shop around during the day. 

By this time, I was starving. So I walked around the area looking for places to take out. It was a bit intimidating to enter the restaurants, because they were almost all places where you take your shoes off, sit down on the floor and eat. Not that I'm uncomfortable with this type of eating, but to stand there and have a bunch of people look at you at an open space was a bit awkward! I settled on one restaurant that specialized in rice and stew combos, but the only thing that I could take out was bibimbap... so I had bibimbap allllll day. Next, I stopped by 7/11 and bought some old-time snacks, such as banana milk, chicken chips and acacia gum. I pretty much passed out on my desk while eating.

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Next morning - I was up and ready to explore Seoul!! I was super excited to see my friend, since we haven't seen each other in a long time and it just felt so surreal to see each other in another country. My parents told me the metro would be too complicated for me to use, but it wasn't bad at all. I think even non-Korean speakers will have no trouble using the metro, since the machines provide English services as well and tell you how much you would have to pay to go to a certain stop. 


Ewha Women's Univ. Station
I met my friend at the Ewha Women's University Station, known for it's cute jewelry boutiques and abundant shopping. We ate at a restaurant where they served a 3 course meal (hot pepper shabu shabu, followed by kalgooksoo, a type of korean noodle, and then fried rice). The meal was around 10 dollars! I was astonished at the cheap food prices and how you don't tip in Korea. Apparently Korean people find it offensive... unless you tip an extravagant amount, they rather not have the extra cash. 

After the meal, we explored the shops - since it was a holiday (Samil Movement in Korea), some stores were closed. I didn't really buy much, just a few nail polishes, snacks and a scarf (10 dollars!!). It was nice to just browse and see what the stores had to offer. Some of the store owners were non-Koreans speaking in fluent Korean and that totally threw me off. It's kinda nice to see that though :)

TV Show Filming

We also had a chance to see a filming of a tv show around campus and since it was a holiday, a bunch of people swarmed the area and lined up to be in the show (the stars were apparently cooking and serving people with food..?). I got to peek at some pretty famous Korean tv stars (Noh Hong Chul and this other popular tv host), so that was a little treat!





All in all, my time in Seoul was super short but sweet. I was very sad to leave, but I'll be returning in April for vacation. 

*Recommendations
- Bring currency to Korea if you want to shop around - cash is a better form of payment especially in small boutiques.
- Don't drink tap water (this applies to all foreign countries) - I forgot that the restaurant served tap water and my stomach paid a dear price when I came back home...
- Don't be afraid to ask! -- Do you see the person in red in the Ewha picture? They are information guides and they can speak English, Japanese and Chinese apparently. Don't hesitate to ask if you're lost or want suggestions.

*Hotel Review (Grand Hilton Seoul)
I enjoyed my stay here! The hotel was very nice overall; my room was clean, spacious and well-equipped. The concierge was very helpful, spoke in English when I had difficulty asking certain questions and suggested good places to eat around the area. Converters were available upon request, and you also get a free drink coupon. The only downside is that if you want internet in your room, you would pay 19,800KRW for 24 hrs.. I was too tired to go down to the free wireless room so I paid.